The Higher Education Loans Board (HELB) has rolled out an SMS enquiry system that will enable you make simple inquiries about HELB services. The new service will require one to simple create a new message with a key word corresponding with the matching query followed by hash(#), then the ID number and finally send the message to 5122.

For example, one wishing to enquire about their undergraduate loan balance will type 'BALUG' followed by the ID number, that is BALUD#IDNo then send it as a text message to 5122.

Below are Keywords corresponding to the possible queries:-

[caption id="attachment_22966" align="aligncenter" width="620"] Table Showing Keywords and their Possible Queries[/caption]

Database feedback will only be received only if your number is registered on the HELB database. Unregistered beneficiaries will therefore be required to register by SMS-ing the words "REGISTER#IDNo" using the phone numbers registered on their names to 5122.