The Kenya Revenue Authority (KRA) could be one of the reasons why you are paying more for various things such as food, pharmaceuticals and other industrial goods. Importers have attributed this to delays and sluggish service by KRA at various stages of clearance at the Mombasa port.  Kenya International Freight and Warehousing Association (Kifwa) chairman, William Ojonyo, told the Standard that when shipping agents, the CFS (container freight station) or even when KRA's Simba system breaks down, clearing agents are forced to pay for storage of the goods at whatever point in the chain as long as the system is not working; a cost which is transferred to the consumer.

Players in the freight industry have complained that Simba system, an online clearance and taxation platform from KRA has frequent breakdowns and connection problems. Importation of foodstuff is cheap at the source but the cost of moving the cargo inflates the cost of the overall transaction. If the KRA was to step up its efficiency at the port, consumers would save at least KES 6 per kilo of sugar or maize flour  on retail.