“A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favour by serving him. He is doing us a favour by giving us an opportunity to do so.” But is he always right?
Do you hate receiving phone calls from third parties promoting their products? What about text messages from political parties advocating for their candidates? Don’t worry, this could soon come to an end as mobile operators and their agents risk a three-year jail term or KES 300,000 fine if…
Kenyan Engineering students are set to receive a KES 3.71 billion loan from the African Development Bank (AfDB) over the course of the next four years. The lender aims to increase the number of qualified and skilled engineers from the country's current 6,350 to almost 12,000 by 2017.
The Kenya Revenue Authority (KRA) will soon be rolling out an online system for the administration of domestic taxes in a bid to expand it’s revenue collection. The system which is set to be fully launched by June 2013 is currently being piloted in 120 companies, including large…
1. Clinical Officers Join Ranks With Nurses in Union Fight Clinical officers have joined a legal battle by nurses to have their union registered. And the health workers will on Tuesday move to court to contest an order to go back to work. In an…
“Price is what you pay; value is what you get. Whether we’re talking about socks or stocks” – Warren Buffet. January is the time of year when savings and investment opportunities are briskly sought after. A major obstacle to this is financial resources. Where will you get the…
Pay for your Nakumatt shopping using your Smart Points at the rate of KES 2 a point from 5th January 2013 to 15 February 2013. You can also redeem your Smart Points for school fees at the rate of KES 2.2 a point, or designated items.
Hashi Gas is giving its customers an opportunity to win airtime, cookers, fridges, microwaves, gas cylinders, three months’ supply of gas and grand prize of a cool KES 1 million. To participate in the promotion buy or upgrade your cylinder to Hashi Gas, scratch to reveal…
Kenyans in the diaspora sent home KES 8.4 billion in the month of November 2012. This is 6.4% increase compared to October 2012 where KES 8 billion were remitted.
Statistics from Communications Commission of Kenya (CCK) show that as of 4th January 2013, the four local mobile networks had switched off 1,280,840 unregistered SIM cards. Five days after the expiry of the December 31 deadline.
In addition to that, I believe somewhere in your resolutions one of your goals this year is to grow your money. Here are a few basic investment terms you ought to know in case you chose to invest in the capital markets, and to make that occasional drink with investment professionals less torturous.