The Communication Commission of Kenya (CCK) is coming to rescue mobile phone subscribers from being ripped off by unregistered SMS schemes. It has put unauthorized online gaming and unsolicited Short Message Service (SMS) on notice. This comes after the communication regulator’s attention was attracted by an increased number of individuals and entities providing ICT services with total disregard to the requirements of the Kenya Information and Communication Act, Cap 411A
According to an undisclosed Safaricom Customer Care agent, an unspecified number of subscribers call in complaining that they keep losing their airtime credit to automatic SMS from unique numbers they never subscribed to. “Others complain that they subscribed once and it has since never been possible to unsubscribe”, said the agent. Such are some of the Content Service Providers that CCK is seeking to wipe out.
According to a published media notice by the CCK, provision of any content services via electronic communications systems may only be provided by licensed Content service Providers (CSP).
*To view the list of licensed Content service Providers click here.