“A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favour by serving him. He is doing us a favour by giving us an opportunity to do so.” But is he always right?

Self-employment may seem complicated; dealing with taxes, payrolls, legal issues, insurance, marketing, and handling clients can prove to be quite the headache. But does it always have to be so hard? Don’t let the initial learning phase get you down.